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Internship Available

Position Posting: Event Operations and Guest Services Intern/Graduate Assistant 2015
Date: Department: Reports to: Salary: Hours: Resumes to:
February 9, 2015 Event Operations and Guest Experience Director of Event Services Hourly rate Part-Time, 28 hours per week; Seasonal (see term lengths below) Marcey Bryant, Buffalo Bills, One Bills Drive, Orchard Park, NY 14127
Job Summary/Responsibilities
The Buffalo Bills reserve the right to change this job description at any time.
 Assist in the development, organization, and management of event/game operations at Ralph Wilson Stadium and other Buffalo Bills facilities.
 Manage and maintain badge (credential) system using the ABI TMSS system.  Compile and assist in the production and distribution of event/game day related documents.  Assist with screening, selecting, training, and supervision of event/game day staff.  Assist with facility preparation and examination for special events/games.  Assist in producing instructional/procedural manuals for all event/game staff.  Assist in overseeing and implementing the employee incentive program.  Provide administrative support for a variety of event/game related activities.  Support other non-football events by preparing and delivering information and documents.  Assist with off-site events, errands, and deliveries as needed.  All other duties as assigned.
 Must be currently enrolled in, or recently graduated with college degree. Preferred Majors: Business, Hospitality, Marketing, Sports Administration, or related.
 The ideal candidate should have great people skills, be customer service oriented, and have outstanding leadership ability.
 Qualified candidates must be self-motivated and have great organizational skills
 Must be able to work in a fast-paced environment and able to multi-task and prioritize.
 Individual must be able to work without supervision on complex assignments, all while meeting established deadlines.
 Individual must possess excellent oral and written communication and presentation skills.
 Qualified candidates must thrive in a team-first atmosphere, and should be able to give intelligent feedback and opinions constructively.
 Individual needs to be an effective problem solver, and solve issues by using available resources.  The ideal candidate is comfortable speaking in front of larger groups of people and be able to effectively communicate
to large groups as well as one-on-one with people.
 Must have a good working knowledge of the following Microsoft Office products: Word, Excel, PowerPoint, Outlook, and ability to learn other applicable computer software.
 Candidate must be able to work 28-hour weeks, including evenings and weekends as scheduled.  Candidate must have reliable transportation.  Candidate must be able to lift up to 50 lbs.
Seasonal Term Lengths
Four positions will be filled, with varying term lengths:
1) 2) 3)
May 2015 – August 2015 May 2015 – December 2015 May 2015 through January 2016 (2 positions)
Resumes will be accepted until March 31, 2015. The Buffalo Bills are an equal opportunity employer.

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