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Concessions Manager

Position summary

Our Exciting Work Environment
New Era Field, home of the Buffalo Bills. This facility holds approximately 73,000 guests with 142 Luxury Suites and 8 Club areas. Sportservice currently operates Fine Dining, Premium Seating, Suites, Catering, Concessions, and Merchandise for this venue and for Bills Training facility.
The Opportunity
The Concessions Manager will be responsible for overseeing permanent stands and portable/sublet locations, as well as the vending department. Specifically:

  • Supervise concession personnel; train employees in company procedures; schedule employees to ensure adequate staffing.
  • Ensure concession stations are set up for each business day; direct storage, preparation and service of concession merchandise by employees.
  • Prepare various sales and operational reports from information compiled daily; Analyze product usage, use information to determine products to be purchased and quantity to be ordered.
  • Ensure that proper sanitation procedures are followed.
    We are seeking a minimum of 3-5 years of food service experience. Good working knowledge of concession procedures. Experience with inventory distribution and control. Familiar with food service equipment. Familiar with POS and Inventory systems. Strong communication, organizational skills and customer service skills. Ability to analyze data and make decisions.

    Who We Are
    Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision, grow with us.

Delaware North is one of the largest and most admired, privately- held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit www.delawarenorth.com.

All applicants may be subject to a pre-employment background and/or drug testing.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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